Shipping policy

Last updated: 26 September 2026

At Noventura, we aim to make your shopping experience as simple and convenient as possible. Please read the following information regarding our shipping and delivery process.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or public holidays.

During busy periods, sales events or holidays, processing times may take slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information where tracking is available.

2. Delivery Times

Estimated delivery times may vary depending on the destination and shipping method selected.

Typical delivery times are:

Ireland: 7–15 business days
United Kingdom: 7–15 business days
Europe: 7–20 business days
United States & Canada: 7–20 business days
Other international destinations: 10–25 business days

These are estimated delivery times and are not guaranteed. Delays may occur due to customs, weather, carrier disruptions, high order volumes or other circumstances outside our control.

3. Shipping Costs

Shipping costs are displayed at checkout before you complete your purchase.

From time to time, Noventura may offer free shipping promotions. Any applicable promotion will be clearly displayed on our website.

4. Tracking

Where tracking is available, tracking information will be provided once your order has been dispatched.

Please allow a few days for tracking information to become active after your order has been shipped.

5. Customs and Import Charges

For international orders, your country may impose customs duties, taxes or other import charges.

Any customs duties, taxes or fees imposed by the destination country are the responsibility of the customer where applicable.

Noventura is not responsible for delays caused by customs processing.

6. Incorrect Shipping Information

Customers are responsible for providing an accurate and complete delivery address when placing an order.

If you provide an incorrect or incomplete address, please contact us as soon as possible.

Once an order has been dispatched, we may not be able to change the delivery address.

7. Lost or Delayed Packages

If your package appears to be delayed, please check the tracking information provided and allow additional time for delivery.

If your order has not arrived within a reasonable period after the estimated delivery timeframe, please contact us at infonoventura@gmail.com with your order number.

We will review the shipment and assist you where possible.